Our website uses cookies to enhance your browsing experience and to collect information about how you use this site to improve our service to you. By not accepting cookies some elements of the site, such as video, will not work. Please visit our Cookie Policy page for more information on how we use cookies.

What We Do

Your Consumer Rights

The Competition and Consumer Protection Commission (CCPC) is the statutory independent body responsible for the promotion of consumer rights and the enforcement of consumer law.

The CCPC provides information on consumer rights and personal finance including buying goods, faulty goods, shopping from home, rules on pricing, services and contracts, mobile phone contracts, buying a home, finding a solicitor, scams, cancelled flights, insurance, banking, mortgages.

The CCPC enforces a wide range of consumer protection laws, including laws on deceptive trading practices (including unfair, misleading and aggressive), consumer credit, package travel, unfair contract terms, timeshare, consumer safety (mandatory standards), food labelling, textile labelling, unit pricing and price displays.

COVID-19 information hub

CCPC information about consumer rights and obligations on businesses in relation to COVID-19: COVID-19 information hub

Brexit and your consumer rights

CCPC information on the impact of Brexit on your consumer rights: Brexit and your consumer rights


The Competition and Consumer Protection Commission,
Bloom House,
PO Box 12585,
Railway Street,
Dublin 1

Reception: 01 402 5500

Consumer Helpline: 01 402 5555

Media queries: 01 703 8600

Website:  www.ccpc.ie